Customer Service Net — Your Guide to Good Customer Service
customerservicenet.com/
Your Guide to Good Customer Service
- Avoid using deprecated HTML tags.
URL
Domain : customerservicenet.com/
Character length : 23
Title
Customer Service Net — Your Guide to Good Customer Service
Description
Your Guide to Good Customer Service
Keywords (meta keywords)
Good! The website does not use “meta keywords”.
Open Graph Protocol
Error! The website does not use the OG (Open Graph) protocol.
Dublin Core
Dublin Core is not used
Underscores in the URLs
Good! No underscore (_) found in the URLs.
Search engine friendly URLs
Good! The website uses SEO friendly URLs.
Checking the robots.txt file
There is robots.txt file.
https://customerservicenet.com/robots.txt
https://customerservicenet.com/robots.txt
User-agent | Disallowed for the search engines |
---|---|
* |
|
Social Engagement
No info found.
Doctype
HTML 5
Encoding
Perfect! The character encoding is set: UTF-8.
Language
We have found the language localisation: ”en”.
Title
Customer Service Net — Your Guide to Good Customer Service
Character length : 64
Good! The title’s length is between 10 and 70 characters.
Character length : 64
Good! The title’s length is between 10 and 70 characters.
Text / HTML ratio
Ratio : 17%
Acceptable! The text / code ratio is between 15 and 25 percent.
Acceptable! The text / code ratio is between 15 and 25 percent.
Headings
H1 | H2 | H3 | H4 | H5 | H6 |
---|---|---|---|---|---|
1 | 5 | 0 | 0 | 0 | 0 |
Heading structure in the source code
- <H1> Customer Service Net
- <H2> Healthy Desk Tips for Call Center Agents
- <H2> How to Design a Customer Satisfaction Survey
- <H2> The Importance of a CRM Training Program
- <H2> Customer Care can Increase Customer Loyalty
- <H2> Tips for Giving Great Service
Word cloud
- customer12
- service9
- comments5
- read5
- tips5
- lambdog5
- satisfaction4
- good4
- desk3
- some3
- help3
- crm3
- how3
- april3
- great3
- survey2
- important2
- loyalty2
- time2
- giving2
- ensure2
- every2
- give2
- website2
- provide2
- call2
- all2
- center2
Keyword matrix
word | title | descriptions | heading |
---|---|---|---|
customer | |||
service | |||
comments | |||
read | |||
tips | |||
lambdog |
Two Word cloud
- customer satisfaction3
- read more3
- customer service3
- tips for2
- here are2
- are some2
404 Page
The website has a 404 error page.
Flash content
Good! The website does not have any flash contents.
Frame
Good! The website does not use iFrame solutions.
Images
We found 3 images on this web page.
Good! Every image has an alternative text attributes set on this website.
Good! Every image has an alternative text attributes set on this website.
Flesch–Kincaid Grade Level
4.20
Flesch Reading Ease
78.10
Coleman Liau Index
10.30
Automated Readability Index (ARI)
3.10
Dale–Chall Readability
4.10
SMOG Index
8.90
Spache Readibility
5.00
Number of letters
2064
Number of words
465
Number of sentences
64
Average words per sentences
7
Number of syllables
667
Syllables in words
690
Average syllables in words
1.43
Number of words in first three syllables
63
Percentage of word / syllables
13.55
Words not in Dale-Chall easy-word list
109
Words not in Spache easy-word list
109
Mobile optimization
This website is optimal for mobile devices!
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Redirection (www / not www)
Good! The web address is accessible in only one version. The www version is redirected to the version without www.
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Printability
Suggestion! Unfortunately, no printer-friendly CSS found.
Meta Tag (viewport tag, mobile devices)
Error! The meta tag named viewport is missing.
Server response time
The server response time is fast enough.
Loading time
3,122 ms
Table layout
Good! No nested tables found.
Number of HTTP resources
7
Number of source domains
1
Render blocking resources
The elements below are blocking the “above the fold” rendering.
List of render blocking css files
List of render blocking css files
- http://customerservicenet.com/.. /css.css
Javascript
Good! Just a few javascript files are detected on the website.
- http://customerservicenet.com/wp-includes/js/wp-embed.min.js?ver=4.7.5
File size of all javascript files combined
13.25KB
Javascript minifying
Great! The Javascript files are minified.
CSS
Good! Just a few CSS files are used on this website.
- http://customerservicenet.com/wp-content/thesis/skins/classic-r/css.css
File size of all css files combined
15.61KB
CSS minifying
Great! The CSS elements are minified.
Uncompressed size of the of the HTML
13.57KB
Gzip compression
Your site uses compression.
Number of static resources (image, JS, CSS)
1
Browser cache
The browser cache is not set correctly for all elements.
URL | Duration |
---|---|
http://customerservicenet.com/.. /css.css | Expiry time is not specified |
File size of all images combined
0.00
Image optimisation
All images are optimized.
We found a total of 23 different links.
Internal links: 22
External links: 1
Internal links: 22
External links: 1
External links:
Link text (anchor) | Link strength |
---|---|
Thesis |
Internal links:
IP
192.185.16.252
External hidden links
Good! No hidden external links found
Looking for eval()
Good! No eval(bas64_decode()) scripts are found
Checking for XSS vulnerability
No XSS vulnerability found
Email encryption
Good! We have not found any unencrypted email addresses.
Favicon
Good! The website uses favicon.
- H1 : Customer Service Net, ( 27px from top )
- H2 : Healthy Desk Tips for Call Center Agents, ( 213px from top )
- H2 : How to Design a Customer Satisfaction Survey, ( 1050px from top )
- H2 : The Importance of a CRM Training Program, ( 1874px from top )
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